Shipping policy

At Team Happy Bots, we work hard to get your order to you as quickly as possible.

Processing Time

• Orders are processed within 2–5 business days (excluding weekends and holidays)
• During high demand periods, processing times may be longer

Shipping Time

• Standard shipping typically takes 3–7 business days after processing
• Delivery times are estimates and may vary depending on carrier delays or location

Shipping Rates

• Shipping costs are calculated at checkout based on your location and selected shipping method

Order Tracking

• Once your order ships, you will receive a tracking number via email

Delays

• We are not responsible for shipping delays caused by carriers, weather, or other factors outside our control

Incorrect Addresses

• Please ensure your shipping address is correct at checkout
• We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer

Lost or Stolen Packages

• Once a package is marked as delivered, we are not responsible for lost or stolen items
• If you experience an issue, please contact the shipping carrier directly

Damaged Items

• If your order arrives damaged, contact us within 3 days of delivery with photos so we can assist you