Refund policy

 

Return Policy

At Team Happy Bots, we want you to love what you receive.

We accept returns within 14 days of delivery for eligible items.

Eligibility

To qualify for a return:

• Items must be unused, unworn, and in original condition
• Must include original packaging
• Proof of purchase is required

Non-Returnable Items

• Custom or made-to-order items
• Final sale items
• Gift cards

Refunds

• Once your return is received and inspected, refunds will be issued to your original payment method
• Original shipping costs are non-refundable
• A restocking fee of up to 15% may apply

Return Shipping

• Customers are responsible for return shipping costs
• We recommend using a trackable shipping service, as we are not responsible for lost returns

Damaged or Incorrect Orders

If your item arrives damaged or incorrect, please contact us within 3 days of delivery with photos, and we’ll make it right as quickly as possible.